该职位来源于猎聘
- Key customer service interface for all aftermarket issue. Transfer all customer requirement to related dept.
所有售后市场问题的关键客户服务界面。将客户需求全部转交给相关部门。
- Technical support to field service engineer and service dealer
为现场服务工程师和服务经销商提供技术支持
- Technical support to OEM service team
为 OEM 服务团队提供技术支持
- Critical service follow up and ask support from related dept. in HQ
关键服务跟进并请求总部相关部门的支持
- Filed quality issue follow with quality dept.
与质量部门跟进提交的质量问题。
- Training for customer/service dealer for China IV engine
为国IV发动机的客户服务/服务经销商提供培训
- At least 5 years' work experience in field service/ application dept. in engine company
至少 5 年发动机公司现场服务/应用部门的工作经验
- Major in mechatronics or mechanical, engine design/repair is plus
机电一体化或机械专业,发动机设计/维修优先
- Field service/application experience is must.
必须有现场服务/应用经验。
- Electronically Controlled Engine and after-treatment device knowledge is must. Hybrid powertrain experience is plus.
必须具备电子控制发动机和后处理设备知识。混合动力总成经验是加分项。
- Good communication skills for OEMs
良好的 OEM 沟通技巧
- Good command of English in both spoken and written
良好的英语口语和书面表达能力
- Good team work player
良好的团队合作精神
- Frequent business travelling is required
需要经常出差
- PPT skills is plus
PPT技能者优先