Through interactions in product development, manufacturing, quality standard/testing, inventory management, coordinates or reviews all of the processes, procedures and measures that assure a front-end approach to quality .and manage all quality activities including inbound inspection/quality testing/returns inspection/consumer complaint/government quality checking, etc.
40% Global procurement quality assurance, communication and collaboration with production and development teams
- Monthly report on the sharing and review of QC information by the China DC QC team to reflect quality issues related to new purchases, returns, and after-sales feedback from all sales channels in the China market.
- Set clear quality objectives for new purchases from the China market and effectively organize and supervise the implementation of these plans.
- Assist line manager in communicating with the QA team, identify all GB testing failure cases, and collaborate with them to handle relevant cases.
- Regularly review and assist in updating Deckers company standards in accordance with the latest Chinese GB compliance requirements.
40% DC inspection, processes and procedures, inspection training standards and processes (clothing inspection)
- Understand clothing products and production processes, be able to comprehensively evaluate product quality and develop corresponding quality control measures.
- Assist line manager daily quality control inspection procedures and processes in the warehouse according to Deckers quality control standards.
- Assist line manager in completing on quality data statistics, related analysis, and inspection standards training
4 . Responsible for product testing arrangements and report inspections, monthly testing statistics and billing checks.
20% Cross departmental business communication within the company
- The person in charge of communicating quality issue cases/potential quality risk cases to the internal team.
- Follow up on quality investigations of fault cases and provide corrective and preventive measures.
- Assist QA and production teams in communicating and handling factory repair and refund cases.