We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
Working with people in over 200 countries and territories, we are on the ground in the more than 100 countries.
We connect. We inspire.
Project Manager Marketing Automation China
Location:
Beijing, China
Contract Type:
Two (2) Year Fixed Term Contract
Pay band:
8
Closing date:
13 October 2025 at 21:59 UK Time / 23:59 East African Time
Requirements: You must have the legal right to work in China at the time of application. We are unable to support visa sponsorship and relocation.
Role Context – About The Team
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.
We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise.
Marketing and Communications at the British Council is a strategic function which drives awareness, understanding and engagement with us across our diverse audiences. We use insight, knowledge and analysis of our market and our customers to engage them with our work and our products and services in the most impactful and effective way. We lead the development of our brand and use our expertise to tell inspiring stories to enhance our global reputation, build lifelong relationships, engage our staff and demonstrate our impact.
Role Purpose – The Job
The Project Manager is responsible for the successful planning, management and project delivery of a complex technology programme for marketing automation, CRM, and Social CRM.
The Project Manager will be accountable for the day-to-day running of the project and lead on programme governance, change readiness and planning, benefits realisation and wider communications. They will manage key relationships with Steering Boards, Programme Boards, suppliers and partners as well as the wider function to ensure the programme delivers at pace, on time and to budget.
Main Accountabilities
Project and Programme Management
- Leads on day-to-day project management of the implementation of the project, helping the SRO and implementation lead to keep the programme on track with business case objectives and more widely support the overall integrity and coherence of the Programme.
- Manages the multiple marketing variables across the programme schedule across internal and external
Subject/Sector expertise
- Applies expertise across project management to benefit the project to deliver at pace and within budget.
- Manages the benefits reporting of the project against the business case.
Relationship and Stakeholder Management
- Identifies, manages and tracks engagement with key stakeholders as part of this project. Supports the SRO, Business and implementation leads with stakeholder management.
- Manages relationships with the Steering Group, Programme Board and Product Teams, preparing communications and updates and organising meetings with specific updates and outputs. Tracks minutes, actions and updates.
Commercial and resource management
- Conducts effective monthly reporting on progress against plan and deliverables, budget, and management of issues and risks.
- Manages payments, invoicing and expenditure closely and ensures this is accurately reflected on budgets and on SAP.
- Demonstrable experience of leading and driving initiatives to drive improvements, performance or technology.
Minimum/essential
Requirements Of The Role:
- Degree or professional qualification or demonstrable level of equivalent experience.
- Significant Project Management experience
- Demonstrable Experience of dealing effectively with a wide range of stakeholders in a matrix environment.
- Demonstrable knowledge of supporting projects with excellent results
- Fluent in English and Mandarin
Desirable
- Prince 2, Association of Project Management or similar qualification
- Chartered Institute of Marketing or relevant Marketing qualification
- Knowledge and experience of Marketing Automation / CRM
- Experience in a global organisation
A connected and trusted UK in a more connected and trusted world.
Equality , Diversity, and Inclusion (EDI) Statement
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children.
If you have any problems with your application please email
Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.