Job Summary:
We are seeking an experienced Senior Demand & Supply Planner/Assistant Supply Chain Manager to optimize end-to-end supply chain operations. You will be responsible for demand forecasting, supply planning, factory order management, delivery tracking, VMI inventory control, and serving as the primary contact for key customers. The role requires strong analytical skills, data sensitive, ERP system proficiency, and the ability to balance supply-demand dynamics in a fast-paced environment.
Key Responsibilities:
Demand Planning:
Analyze customer-provided forecasts to assess accuracy, identify demand trends, and highlight potential risks or gaps, supporting data-driven supply chain decisions.
Collaborate with Sales, Marketing, and Customers to align on forecast assumptions (S&OP process).
Supply Planning & Order Management:
Execute supply planning logic to ensure material availability while minimizing excess inventory.
Place purchase orders with factories, monitor commitment dates, and resolve supply gaps.
Delivery & Lead Time Tracking:
Track order status and work closely with factories to ensure on-time delivery.
Proactively communicate delays and implement contingency plans.
VMI (Vendor Managed Inventory) Control:
Monitor and optimize VMI inventory levels at customer hubs or 3PL warehouses.
Replenish stock based on consumption data and agreed-upon targets.
Customer Collaboration:
Act as the 1st priority contact window for key customers on supply-related issues (e.g., allocation, shortages, ETA updates).
Lead regular business reviews to improve service levels.
System & Data Maintenance:
Maintain planning parameters (safety stock, MOQs, lead times) in ERP systems e.g., SAP, Oracle, Kinaxis).
Ensure data accuracy for MRP runs and reporting.
Qualifications:
Bachelor's degree in Supply Chain, Business, Engineering, or related field.
Fluent in verbal and written English – must be able to host and drive communication effectively with global teams and customers.
Strong analytical mindset with sharp data logic, detail-oriented, and highly sensitive to changes in customer forecasts.
8+ years of experience in demand/supply planning, preferably from an International manufacturing or FMCG environment.
Strong knowledge of:
Demand planning tools (e.g., SAP IBP, Logility).
Supply planning logic (MRP, DRP, safety stock models).
VMI programs and inventory optimization.
Proficiency in ERP systems and Excel (pivot tables, VLOOKUP).
Excellent communication skills to liaise with factories, customers, and cross-functional teams