About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
More About The Role
This is an exciting job opportunity for you to light the way as a
Field quality engineer
in Shanghai with Signify.
- Executes complaint resolution process for escalated complex complaints on product level
- Leads cross functional problem-solving teams using 8D methodology and assure corrective and preventive actions
- Analyzes product performance in the field and proposes improvement programs to assure targets are met
- Analyses external CoNQ and proposes improvement programs to assure targets are met.
- Train and instructs markets on problem solving approaches using existing processes like knowledge documents
More About You
While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
- A bachelor's degree or above is generally required. Relevant majors such as electrical engineering, lighting engineering, mechanical engineering, and quality management are preferred.
- At least 5 years of work experience in quality-related positions in the manufacturing industry. Those with a background in the lighting industry or the electronics and electrical appliances industry are preferred. Familiarity with the production processes and quality control key points of lighting products and understanding of knowledge such as LED technology and optical principles.
- Fluent English is required. English should be used as the working language for daily communication, writing reports, and participating in meetings, etc.
- Proficiency in quality management tools, such as 8D reports, fishbone diagrams, FMEA, SPC, etc., and the ability to use these tools for the analysis and resolution of quality issues.
- Have good problem-solving and decision-making abilities and be able to quickly make judgments and take effective measures to deal with on-site quality problems.
Everything we'll do for you
You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 30,000+ people.
We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light the way.