What You Will Do
You will take responsibility for pre-sales support by existed experienced knowledge on
water
cooled chiller and HVAC system
. The major area is Johnson Controls RoA/RoW chiller sales.
We hope you to perform a full range of field commercial and technical support functions including assignments requiring special qualifications/attainments.
How You Will Do It
1、Field Technical/Application Support
- Provide support for field sales organization on application/technical/manufacturing per product of custom and standard performance/features, guide field sales on technical clarifications and solutions to the customer, to increase JCI benefits and satisfy customer at the same time.
- Provide optimized chiller design to assigned products by understanding product value proposition and completion information. Evaluate/justify chiller performance to meet application requirements.
- Assess the special requests and work out modification solution basing on competition/applications characteristics.
- Summarize and analyses FAQs to get inputs of product performance improvement.
2、Special Quotation Handling
- Validate the SQ specifications for chillers and provide cost estimation as well as chiller performance data if not covered by field selection tools.
- SQ basic material maintenance including key components cost review and update, factory manufacturing capability, etc.
- Summarize and update SQs database to get insights of product performance improvement.
- Work with engineering to develop cost effective resolutions to unique product applications.
- Sharing application SQ information around Asia sales such as installation list, job story, etc., support sales in effective and efficient working styles
3、Expert solutions
- Support sales on technical clarifications to the customer.
- Provide optimized chiller design to assigned products by understanding product strategy and completion information.
- Sharing application information around Asia sales such as installation list, job story, etc.
4、Product Support
- Communicate regularly with regional PPM team, product Eng. Team and FTY operation departments, understand latest updates of order execution capability, share market trend for research purpose.
- Create files to post valuable solution to field sales, extend BOD opportunities, such as application literatures, sale training material, etc.
- Job site visits, gather chiller real operation situations, competition analysis as required.
5、Product Application Development
- Study on codes/standards for new application case, work with product engineering to extend product offering capability.
- Conduct feasibility studies and systems analysis as necessary.
6、KA Project Management: When assigned, coordinate JCI internal functions as project management responsibilities, ensure alignment of pre-sales support and PO executions.
Required
What we look for:
- BS degree in Engineering (ABET accredited) or related science
- Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) as well as Internet software and E-mail is required
- Ability to envision and introduce creative tools for fast and effective interaction with the field combining high technical complexity and commercial interests in a seamless and user-friendly manner would be a significant plus
- More than 5 years on HVAC related experience in application engineering, product engineering or marketing is required.
- CET 4 as basis, CET 6 as preference. Good at communications with English.
Preferred
- Understanding of business principles for the business unit
- Fluent in both spoken and written English capability