Purpose of Position
- CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.
- Assist mainly colab/product launches on website/mobile APP
- Assist in daily operations for visual merchandising of the website (navigation, home banner)
- Assist Ecom Team to achieve company's business goals by launching projects
Job Description
- Develop and implement e-commerce strategies to achieve sales growth, profitability, and customer satisfaction.
- Communicate with relevant internal stakeholders to oversee the end-to-end management of the e-commerce platform, including own and 3rd party marketplaces (if necessary).
- Ensure product updates, content accuracy, and inventory management.
- Track and report on e-commerce KPIs, including sales performance, conversion rates, site traffic, and customer retention metrics.
- Use analytics tools to gain insights and make data-driven decisions to improve performance.
- Propose solutions with options to solve the problems arising out of the website development and internal systems
- Manage and review resources spent on each projects and provide improvement solutions
Requirement
- Degree Holder in E-Commerce, Project Manager, Marketing / Public Relations / Communications or other related discipline
- At least 5 years of experience in e-commerce at a managerial level, preferably in the fashion retail industry.
- Customer-focused mindset with a passion for enhancing the online shopping experience
- Good team player, proactive, passionate, multi-tasking, fast-paced, with strong communication and interpersonal skills
- Excellent in communicating with different levels within the organization
- Familiarity with SEO, SEM, CRO, and email marketing best practices
- Good command of both spoken and written English, Cantonese and Mandarin