工作职责:
- Provide optical design and simulation expertise for LED lighting applications.
- Support mass-market customers via internal sales and external distributor teams with technical guidance and application solutions.
- Collaborate with Product Development to share market insights and application requirements for new product innovation.
- Work with CQM teams to analyze and resolve customer quality complaints, ensuring timely and effective solutions.
- Manage stakeholder expectations by delivering accurate technical inputs and application feedback.
- Apply LED structural understanding to optimize product performance and reliability.
- Prepare technical documentation, reports, and presentations for internal and external stakeholders.
任职条件:
- Bachelor's degree in Optoelectronics, Electrical Engineering, or related field.
- Strong optical simulation competence (LightTools, TracePro, Zemax) and understanding of lighting systems.
- Experience in customer technical support for mass-market applications.
- Familiarity with LED structural design and basic process flow (SMT, assembly).
- Excellent communication and collaboration skills; Chinese language proficiency is essential.
Added Advantages
- Knowledge of hardware and software integration for lighting systems.
- Experience with customer complain handling.
- Familiarity with PCB design tools (Altium)