Department:
Human Resources & Training
Location:
China - Jinan
Description
A minimum of three years of experience in the hospitality, one year in a similar position within a luxury brand.
至少3年酒店工作经验,其中1年在奢侈酒店品牌担任相关职位
Good planning and organization skills..
有良好的计划和组织能力
Oral and written communication skills, familiar with guest service skills and presentation skills.
有口头和书面沟通能力,熟悉宾客服务技巧和演讲技巧
Proficient in Office software and able to design training courses.
熟练使用Office办公软件,能够设计培训课程
Identified with Kempinski's core values, confident, positive, persuasive, and able to lead by example.
认同凯宾斯基的核心价值观,自信积极,有说服力,能够以身作则
Be proficient in English translation and able to use English for daily communication
能熟练进行英文翻译,能够使用英语进行日常交流
Key Responsibilities
The overall scope of a Hotel Training is to ensure that the hotel is using the "off-line" as well as "on-line" learning tools provided by Kempinski to ensure as a company we are developing and growing talent within the orgainisation thus securing the hotels ability to deliver exceptional guest service and drive the profitability of the hotel for the owner.
Skills, Knowledge And Expertise
Proficient in Microsoft Office
Advanced PowerPoint skills
Ability to design training programmes / instructional design