Job Description Summary
Assesses potential application of company products to meet customer needs pre and/or post-sales and prepares detailed product specifications for the development and implementation of customer products/applications/solutions in alignment with manufacturer stated specifications.
Creates detailed design and implementation specifications for complex products/applications/solutions.
Builds mini-applications with process simulation, often requiring rapid software modeling and/or product demo/training (at conferences, seminars, trade shows, or customer sites) for customer.
May assist with optimizing products to meet customer needs and workflow requirements.
Position Objective
- Provide timely technical support to Energy+ China sales team for pre-order and post-order
- Develop and promote new application to support business growth.
- Provide sales technical training and execute sales technical assessment.
- Provide technical training to external customer.
- Work with marketing team in developing technical documentation.
- Write technical article & publish in PALL Wechat.
- Support BU Strategic Project like: P2P/NPD/localization project etc.
- Running lab test in Beijing Laboratory, field test on customer site etc.
- Other related work: BU Demo management, Develop Test Report, Fair Support etc.
Essential Job Functions
- Technical Support for sales – 40% TIME
- New application development – 30% TIME
- Training(Internal & External) – 15% TIME
- Support BU and Marketing activities – 15% TIME
Qualifications
- BACHELOR'S DEGREE IN CHEMICAL /WATER/ MECHANICAL ENGINEERING or similar
- Minimum 5 years experience in PALL Energy+ related business
- Chemical /water/ mechanical engineering with fluid dynamics & Project management knowledge will be an advantage
- Should be able to resent PALL technology and information at high level to customers as well as internal
- Excellent verbal and written communication skills, presentation skills
- Languages: Good Mandarin and English, fluent in writing and speaking
- A high level of drive, initiative and independence is required
- Great team spirit, strong cross collaboration ability
Travel Requirement
Around 40-60% including overnight trips to customer facilities within China Mainland
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
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