该职位来源于猎聘 Brief Description Provides highly visible customer support through the performance of on-site installation, servicing and repair of complex equipment and systems. External Job Description Provides highly visible customer support through the performance of on-site installation, servicing and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers' needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. Work closely with manufacturing customers in the execution of agreed upon test plans. Provide technical assistance in troubleshooting and resolving equipment hardware/software issues. Ability to clearly document process results, procedures and methods. Requires independent planning and discipline to ensure the timely completion of long-term projects. Key liaison between factory needs and customer demands. Longer-term responsibilities will include cross-supporting thermal/etch/strip products. Skills Required College degree or B.S. degree in Engineering, Mechanical, Electronics, Automation and related majors in Engineering. >=2 years of experience in semiconductor industry with focus on RTP process development. Strong understanding of RTP processing, CMOS transistor physics and integration. In-depth knowledge of RTP related issues and defects parameters and electrical characteristics of CMOS devices. Hands-on experience with development, qualification, sustaining engineering and troubleshooting of RTP equipment and processes. Effective technical written, verbal communication skills and interpersonal skills are required.
Able to work independently and conduct experiments to verify hypothesis. Be flexible on working hours. Can work under pressure and being adapt to frequent business trip base on work arrangement. 设备工程师 简要描述 通过现场安装、维修和维修复杂的设备和系统,提供高度可视化的客户支持。 外部工作描述 通过现场安装、维修和维修复杂的设备和系统,提供高度可视化的客户支持。检查和批准系统设备的运行质量。指导客户操作和维护系统。 负责公司与客户在指定项目的行政和技术事务上的联系。解释客户需求,明确问题解决的责任是否落在销售人员、客户支持代表或工程师身上。 与生产客户紧密合作,执行商定的测试计划。 为设备软硬件问题的解决提供技术支持。 能够清晰地记录过程结果、程序和方法。 要求独立规划和纪律,以确保长期项目的及时完成。 工厂需求和客户需求之间的关键联系。 长期职责包括热/蚀刻/带材交叉支撑产品。 技能要求 工程、机械、电子、自动化等相关专业大专或本科学历。 >=2年半导体行业RTP工艺开发经验。 对RTP处理,CMOS晶体管物理和集成有较强的理解。 深入了解RTP相关问题及CMOS器件的缺陷参数和电气特性。 具有RTP设备和工艺的开发、鉴定、维护和故障排除的实际经验。 具备有效的书面、口头沟通能力和人际交往能力。 能够独立工作并进行实验验证假设。 灵活安排工作时间。 能承受工作压力,能根据工作安排适应频繁出差。