We offer
Joining Maersk, you will become part of the global family of the company that moves 20% of global trade every day all the way, where one of our core values is Our Employees. It goes without saying that we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Key Responsibilities
Service Fufilment 24/7 operator, APAOCL
The position is set to deliver customer's cargo as promised by executing cargo load and discharge process as well as coordinating corresponding exception handling in cost efficiency way.
Responsible for running the Operation Cargo Execution activities as per end-to-end core container transportation process according to global and Local SOPS
Entry point and responsible for Cargo contingency within Geographical Scope and during the duty roaster along with internal and external stake-holders.
Manages all ETA communication to vessels within a specific area of
responsibility.
Plans and communicates short and long-term schedules to vessels and
other stakeholders.
Participates in contingency planning.
Plans and arranges for vessel bunkering.
Engage with vessel command and coordinate with all partners in the chain
(terminals, pilots and tugs) for minimization of CO2 emissions.
Uses frontline and terminal, fleet, and vessel command knowledge and
expertise to enhance processes and port optimisation.
Identifies and suggest continuous improvement possibilities in the ways
of working.
Identifies and executes cost reductions through the SmartOPS process
within the team.
- An opportunity to learn both commercial and operational knowledge
- A place to acquire knowledge of the network drivers and strategy
- A position to work with Trade, Area organizations and functions within oper-ations
- A chance to improve analytical and decision-making skills
- Being part of a diverse team with diverse cultural background
Key responsibilities of a senior cargo operator:
- Coordinate with multiple stakeholders to deliver end-to-end service with best customer experience.
- Perform vessel load and discharge task upon global standard processes and monitor terminal operation progress.
- Optimize cargo flow, manage international transhipment and monitor long layover transhipment.
- Handle cargo related exceptional requests and cargo contingencies/incidents per global procedure and authority matrix.
- Provide First-Time issue resolution.
- Interact with the terminal high operational performance, through connection checks, optimistaion of release process and exceptional handling
- Live up with company value
- Result orientation
- Open-minded, proactive attitude, collaboration mindset
- Continuous improvement
- Effective communication and stakeholder management
Who We Are Looking For
- A minimum of 1-3 years' experience in a shipping and/or supply chain/chemistry and Dangerous goods experience.
- Fluent Mandarin Speaking and effective communication by English is a must.
- This is 24x7 position, that involves shift work. The team runs on 3 shift set-up round the clock.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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