Company Description
Hong Kong - Shenzhen - Guangzhou - Shanghai - Beijing
JPC Texson Ltd, established since 1990, is a Hong Kong and China licensed Employment Consulting firm, specializes in Headhunting and Recruiting Services for companies in Hong Kong and China. We have offices in Hong Kong, Shenzhen, Guangzhou, Shanghai and Beijing.
Job Description
About the Company
- We are a US-headquartered multinational toy company with regional sourcing offices in Hong Kong, China, and Vietnam.
- As a trusted partner to global toy brands, we specialize in the design, development, and manufacturing of soft and hard toys through a robust network of OEM partners and factory vendors across Asia.
- Our merchandising operations are central to ensuring seamless coordination between product development, vendor execution, and customer delivery.
Role Overview
- We are seeking a senior merchandising leader to oversee regional merchandising operations across Asia.
- Based in our China office, you will lead the merchandising team in China and be responsible for setting up and managing a parallel team in Vietnam.
- This role requires deep experience in the toy industry, strong cross-border coordination skills, and the ability to manage complex workflows across multiple countries and time zones.
Key Responsibilities
- Lead the merchandising operations team in China, overseeing order execution, vendor communication, and production tracking
- Set up and manage a parallel merchandising team in the Vietnam office, ensuring consistency in process and performance
- Oversee end-to-end order management from development handover to shipment
- Monitor production progress and proactively resolve delays or capacity issues
- Coordinate closely with internal teams (engineering, QA, compliance, supplier ) to align on timelines and requirements
- Manage customer-facing communication on order status, changes, and delivery commitments
- Drive process improvements in merchandising workflow, reporting, and vendor responsiveness
- Support seasonal planning, capacity allocation, and critical path management
- Provide leadership, coaching, and performance oversight to regional merchandising teams
- Participate in cross-functional meetings and contribute to strategic sourcing decisions
Ideal Candidate
- Bachelor's degree preferably in business, supply chain, merchandising, or related discipline
- Minimum 15 years of experience in merchandising or sourcing operations, with at least 8 years in a leadership role
- Strong background in the toy industry, including both soft and hard toys
- Experience working with OEM/ODM vendors across China and Southeast Asia
- Proven ability to lead cross-border teams and manage regional operations
- Familiarity with US toy company operations and customer expectations is a strong advantage
- Excellent communication, coordination, and problem-solving skills
- Strong command of merchandising systems, order tracking tools, and reporting platforms
- Fluent in English and Chinese (Cantonese and/or Putonghua)
- Willing to be based in China with frequent travel to Vietnam
What We Offer
- 5 days work
- Supportive and work-life balance culture
- Senior leadership role with regional scope and global exposure
- Dynamic, fast-paced environment supporting world-class toy brands
- Competitive compensation package
- Opportunity to build and lead high-performing merchandising teams across Asia
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