The Role
As a Software Product Engineer of IT Sales applications, you will be responsible for leading a wide variety of cross-functional programs across sales and customer experience application,system integration, server systems, and diagnostics. In this role, you will lead the design and development of some of the most advanced and sophisticated systems in the world, with unparalleled agility.
Responsibilities
- Design the new functionalities in applications to support the growth of our sales.
- Work with US IT team to implement global rollout to China with local gap prioritized.
- Manage the implementation as project manager.
- Manage cross-functional software programs from end-to-end.
- Develop and manage project plans and ensure on-time delivery.
- Work closely with engineering teams to effectively coordinate complex design inter-dependencies.
- Constantly work to evolve our processes towards increasing precision and dependability, while still maintaining the agility that has gotten Tesla to where we are now.
- Work with the UX, dev, and QA teams with strength and confidence through rapid development cycles, changing requirements, and uncertainty.
- As business partner to manage IT requirements of specific domain.
Requirements
- BS in computer science or electrical engineering, MS preferred.
- Experience in Chatbot/Voicebot as Product manager. Digital Customer Communication, e.g. Chat, SMS, Email or In-App Messages experience as a plus.
- Experience in AI agent product. Understanding of AI/ML fundamentals: Familiarity with machine learning, NLP, neural networks,and reinforcement learning. Knowledge of AI development cycles: Model training, validation, deployment, and monitoring.
- Good understanding end-to-end product deployment — from concept through development and successful launch.
- Solid product sense with the ability to understand product architecture and as well as drive and criticize design decisions.
- Excellent interpersonal, communication and collaboration skills with ability to work in a highly cross-functionally environment.
- Excellent organization and delegation skills with ability to own the product roadmap and schedule with a track record of delivering projects on-time.
- Prior software or systems engineering experience with proficiency in coding is a plus.
- Ability to inspire confidence in the executive team as well as the engineering project teams, as the face of your programs.
- Experience with complex electromechanical systems and/or safety critical systems is a plus.
- Demonstrated ability to meet deadlines and commitments
- Individual must be well versed in all Microsoft Applications (Excel, Word, PowerPoint …).