Principal Responsibilities
- Program Management: Oversee overall program management and tracking, own platform KPIs and targets, manage platform and department budgeting, document and report on working group cadences, and escalate and manage updates timely. drive standardization of project delivery processes between COE and IBGT
- New Capabilities: Drive the development and implementation of new AI capabilities, including GenAI for Ops BAU. Establish centralized prompt governance and support troubleshooting for workflow/IBPM integration with new capabilities. Develop and deliver training programs to enhance Ops staff skills in utilizing AI and relevant technology
- Cross-Function Project Partner: Actively lead major cross-functional operational projects (excluding regulatory reporting), managing project execution, tracking, and implementation
- Testing COE: Lead the centralized testing and testing governance for COEs (Loan/trade/cash/account function test). To drive UAT/regression testing automation.
Education And Relevant Experience
- Bachelor's degree or Above in a related field (e.g., Financials, Technology, Engineering)
- 5 years or above related bank working experience
- Knowledge of banking -related processes and transaction operations
- Substantial experience in program management, operations, and technology implementation are likely required
- Experience on project management and good ability of project tracking and implementation
- Extensive experience in data analysis, UAT test environment setup and system automation
- Can use AI/VBN/SQL/Python etc. to do data processing
- Ability to lead and manage cross-functional teams
- Experience with testing methodologies and COE development
- Familiar with operational processes and workflows
- Ability to develop and deliver training programs
- Good organization skill, smart and be able to deal with emergency
- Good interpersonal communication ability
- Good English skills to support sufficient cooperation/communication with group functions
Primary Location
China-PRC - Shanghai
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Nov 3, 2025, 7:00:00 PM