Key Responsibilities
Cloud Operations
- Support day-to-day AWS operations (EC2, RDS, EKS, S3, IAM, VPC).
- Perform lifecycle management tasks such as patching, scaling, and backups.
- Participate in incident response, troubleshooting, and on-call rotations.
CI/CD & Automation
- Operate and maintain CI/CD pipelines (ArgoCD, GitHub Actions, Jenkins).
- Improve deployment reliability through automation and scripting.
- Support engineering teams in deploying services and environments.
FinOps & Cost Management
- Monitor cloud usage and support cost-optimization initiatives.
- Assist in identifying opportunities for savings (e.g., right-sizing, compute migrations, storage tiering).
- Partner with senior engineers to report and track cost efficiency.
Database & Data Support
- Operate and monitor MongoDB clusters (performance, backups, scaling).
- Troubleshoot database issues in collaboration with senior engineers.
- Support integration of MongoDB with application workloads.
Observability & Monitoring
- Configure monitoring and alerting with Splunk, Grafana, CloudWatch, and Open Telemetry.
- Contribute to incident detection and response playbooks.
- Help define operational runbooks and dashboards.
Security & Compliance
- Follow IAM security practices and apply least-privilege policies.
- Support patching, logging, and compliance tasks (SOC 2, ISO, HIPAA).
- Work with security engineers to maintain audit readiness.
Required Experience & Qualifications
- 3–5+ years in CloudOps, DevOps, or SRE roles.
- Solid operational knowledge of AWS (EC2, RDS, IAM, S3, CloudWatch).
- Hands-on experience with MongoDB in production environments.
- Exposure to CI/CD pipelines and automation (ArgoCD, GitHub Actions, Jenkins).
- Strong scripting ability (Python, Bash, or similar).
- Familiarity with monitoring and observability tools (Splunk, Grafana, OpenTelemetry).
- Good communication and teamwork skills.
Desired Experience & Qualifications
- Kubernetes operations (Amazon EKS).
- AWS cost management tools and FinOps practices.
- Experience with other databases (PostgreSQL, MySQL, Kafka).
- Exposure to healthcare compliance (HIPAA, GDPR, NIST).
Personal Attributes
- Operations-first: enjoys ensuring systems run smoothly and reliably.
- Detail-oriented: diligent in monitoring, troubleshooting, and documenting.
- Collaborative: works well with global teams and cross-functional partners.
- Growth mindset: eager to learn new technologies and grow into senior roles.
Work Arrangement
This is an in-office role based in Shanghai, China, with a requirement to work a minimum of three days per week on-site. Remote or travel flexibility is not available.
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