该职位来源于猎聘 Position: Order Management Specialist Working Location: 上海市浦东新区外高桥保税区马吉路88号5幢 职责描述:Essential Functions:
- Responsible for Japan order-to-cash management. Verifies pricing on customer purchase orders against contractual pricing or internal discounting authorities, process SO/PO on time in SAP and Salesforce systems.
- Work with global DCs and purchasing team for material availability and order delivery tracking
- Tracks orders on the backlog and provides sales and customers with updated status of orders
- Deal with customer/Sales inquiries regarding delivery, complaints, production and inventory.
- Returns processing and if necessary, credit/ debit note creation under consideration of local finance processes.
- Reviews of customer purchase orders for compliance with company policies
- Coordinate with financial on orders credit hold/release processing
- Support testing of SAP upgrades, OTC Master Data application and testing, etc.
- Other job assigned by Line manager. 任职要求:Knowledge, Skills and Abilities:
- Fluent in Japanese both oral and writing is a must, good at English read and write is preferred, Korea speaking is better but not a must.
- Minimum 5-7 years' relevant experience in industry from electronics companies.
- The ERP system, SAP and Salesforce system are preferred.
- Bachelor's degree, preferring majoring in supply chain, logistics, business management or related fields.
- Basic accounting knowledge, understanding of international trade principles and possibilities.
- PC skills especially in MS Office.
- Interpersonal and customer service skills to support the rapidly growing sales region.
- Ability to work in a fast-paced and high-pressure environment