The Business Insights Lead & Solution Architect is instrumental in advancing the transformation and digital solutions agenda for GFS, integrating deep business analysis with strategic technical expertise. Collaborating closely with the GFS China Site & Transformation Lead and team, GFS APAC and cross-functional teams, this role identifies, evaluates, and delivers high-impact digital solutions that drive operational excellence.
In addition to developing robust solutions, this role conducts rigorous data analysis to uncover opportunities for process improvement, translates business needs into actionable technical requirements, and validates solutions through comprehensive testing and stakeholder feedback. This dual focus enables continuous efficiency gains and aligns innovations with broader business priorities. By tracking and communicating the impact of implemented improvements, the role supports data-driven decision making and sustains long-term value creation for GFS China, aligning with GFS global strategy and objectives.
Typical Accountabilities
Strategy Planning:
- Contribute to the definition and alignment of strategic transformation goals for GFS, ensuring consistency with broader organizational objectives.
- Analyse market trends, emerging technologies, and regulatory changes to inform long-term planning and digital solutions roadmap.
- Partner with Site & Transformation Lead and key stakeholders to prioritize initiatives, allocate resources, and develop actionable plans that drive sustainable growth and competitive advantage.
Digital Solution Development & Delivery
- Design and implement innovative digital solutions to solve complex business challenges, utilizing technology solutions such as Microsoft Power Platform (e.g. Power BI, Power Automate etc.).
- Ensure the development of robust, scalable solutions that align with the organization's digital strategy and operational needs.
- Optimize and automate daily business systems to support transformation objectives and enable continuous improvement.
Advanced Data Analysis, Insights Generation And Solution Validation
- Conduct deep-dive analysis of business and operational data to uncover trends, inefficiencies, and improvement opportunities, transforming complex datasets into actionable insights for evidence-based decision making and strategic planning.
- Map current and future business processes to identify gaps and propose enhancements, collaborating closely with stakeholders to capture, clarify, and translate business needs into detailed technical requirements.
- Lead and oversee solution validation through rigorous testing and user feedback collection, ensuring all digital solutions meet operational requirements and deliver tangible business value.
Continuous Improvement & Operational Excellence
- Identify, implement, and monitor process enhancements that improve efficiency, reliability, and digital capability.
- Track and report the impact of process improvements, while fostering a culture of lean operations and excellence.
- Promote continuous optimization across workflows and systems
Stakeholder Engagement And Program Management
- Build strong partnerships with the GFS China Site & Transformation Lead, IT, business analysts, solution architects and global teams to ensure alignment between technical solutions and business objectives.
- Lead and support the planning, execution, and management of transformation programs and change initiatives, facilitating clear communication and cultivating stakeholder buy-in throughout.
- Support milestones tracking, manage risks, resolve project issues, and balance resources and priorities, while executing effective change management strategies to maximize adoption, engagement, and sustained impact.
Essential
Education, Qualifications, Skills and Experience
- Degree in Computer Science, Information Systems, Engineering, Analytics, Finance/Accounting/Business, or a related field; advanced degree or MBA preferred.
- Proficiency in Power Platform (e.g. Power BI, Power Apps, Microsoft Fabric, and Python)
- Strong background in data analytics, solution architecture, and digital transformation.
- Strong analytical acumen, with demonstrated expertise in translating complex datasets into actionable insights that inform strategic decision making and process improvement.
- Proficiency in process mapping, workflow redesign, and requirements translation from business to technical teams vice versa
- Proven ability in stakeholder engagement, business analysis, process improvement, and supporting transformation projects
- Excellent communication and problem-solving abilities.
Desirable
- Experience in business case development for digital solutions and transformation initiatives
- Experience integrating and optimizing cloud-based business intelligence and automation solutions (e.g., Microsoft Power Platform, Python, Microsoft Fabric) for large-scale transformation projects.
- Exposure to AI, machine learning, or IT implementation in business settings.
- Understanding of best practices in the pharmaceutical or life sciences sector