Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
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关于我们
Abercrombie & Fitch Co. 是一家全球领先的全渠道专业零售商，专注于为儿童至千禧一代提供服饰及配饰，并根据他们的生活方式需求精选产品组合。
公司旗下拥有多个品牌，包括Abercrombie & Fitch、YPB、abercrombie kids、Hollister和Gilly Hicks，每个品牌均致力于提供品质、舒适卓越的产品，助力全球顾客探索并成为真正的自己。Abercrombie & Fitch Co. 在北美、欧洲、亚洲和中东地区经营超过750家门店，并运营电商平台abercrombie.com、abercrombiekids.com和hollisterco.com。
在Abercrombie & Fitch Co.，我们以目标为导向，并始终以人为本。
Job DescriptionA&F Co. Store Managers are uniquely responsible for all things people, product, business and operations related for one of our multi-million dollar store locations. They are responsible for building a strong team that delivers outstanding customer service and that can effectively drive the business -- including everything from recruiting, training, developing, and retaining both part-time and full-time staff. They are accountable for all store operations, including hours management, asset protection, salesfloor and stockroom organization. Store leaders build an intimate understanding of their customer base, our product assortment and leverage those insights to drive the business forward. Our management team builds strong relationships with their cross functional partners, Home Office teams and associates; inspiring a culture of inclusivity, collaboration and optimism.
A&F Co.门店经理在A&F所有百万美元营业额门店其中之一工作，全面负责团队管理、产品管理、业务销售及日常运营工作。门店经理需组建高效团队以提供卓越客户服务并推动业务增长，涵盖全职/兼职员工的招聘、培训、发展及留任。同时需统筹门店运营，包括排班管理、资产保护、卖场及仓库管理。门店经理需深入理解客户需求与产品组合，通过洞察力推动业务发展。我们的管理团队与跨部门团队、总部及员工建立协作关系，营造包容、团结、乐观的企业文化。
What You’ll Do
- Customer Experience
- Drives Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Performance Management and Talent Development
- Communication
- Asset Protection
- Represent the Brand and Exemplify Company Culture and Values
核心职责
- 客户体验
- 推动销售
- OMNI 渠道执行
- 门店展示和销售楼层监督
- 门店和仓库运营
- 人员招聘、班表安排和工资管理
- 绩效管理与人才发展
- 沟通交流
- 资产保护
- 展现品牌和践行公司文化与价值观
The Career Progression
The Store Manager must complete a 90-day onboarding program. Successful completion of the training is the first step for leadership. The company strongly advocates philosophy of growth from within.
职业发展项目
门店经理需完成90天入职培训。成功完成入职培训是成为管理层的第一步。公司倡导内部晋升机制。
What it Takes
- 2+ years of managerial experience in a customer-facing position
- Proven ability to drive business results in a retail environment
- Strong critical thinking & problem solving skills
- Ability to work in a fast-paced and dynamic environment
- Strong ability to assess and develop talent
- Excellent communication and leadership skills
- High attention to detail, thoroughness and accuracy
- Self motivated with ability to take initiative
- Strong ability to build relationships and collaborate effectively
- Uphold company standards and policies
- Track record of creating an inclusive, collaborative and fun working environment!
任职要求
需要具备
- 2年以上门店零售业管理经验
- 具备零售环境中的业务结果驱动能力
- 优秀的批判性思维和解决问题的能力
- 适应在快节奏和充满活力的环境中工作
- 擅长分析和发展人才
- 出色的沟通与领导力技巧
- 注重细节，追求完美和精确
- 自我驱动，具备主动担当精神
- 擅长建立关系并高效协作
- 恪守公司标准与政策
- 有打造包容、协作、愉悦工作环境的成功经验
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Additional Monthly Sale Incentive Bonus Program
- Additional 13th Month Bonus for eligible associates
- Generous Paid Time Off
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount across our brands
- Supplemental Commercial Insurance for self and dependent
- Leadership Training and Development
- Opportunities for Career Advancement
额外信息
福利与津贴
作为 Abercrombie & Fitch Co. （A&F Co.） 的员工，你将有资格参加各种适合你和你的生活方式的福利计划。A&F 致力于提供符合我们公司文化和价值观的简单、有竞争力和全面的福利，但最重要的是——与你一起！我们还提供有竞争力的激励措施，以奖励我们的员工为推动我们的全球业务向前发展所贡献的付出：
- 额外每月销售激励奖金
- 有资格的员工享有额外年底13薪
- 带薪休假
- 每年的带薪志愿者日，让您回馈您的社区
- 公司旗下所有品牌的商品折扣
- 给员工及其伴侣的补充商业保险
- 领导力培训与发展
- 内部职业晋升的机会