- A background in the operation department is required, with preference given to candidates with experience in F&B.
- Substitute the General Manager in her absence and acquire representative tasks.
- Responsible for coordination, initiation and control of all operational processes as well as appropriate delegation and control of the individual tasks.
- Link between the General Manager and the Department Heads and Team Leaders.
- Ensure an optimal communication between GM and Department / Department heads in the form of meetings, etc.
- Implement annual reviews for the subordinate Department and head of Department, as well as promote, develop, and career planning; Initiate corrective / disciplinary action in collaboration with the GM.
- Responsible for the implementation and adoption of projects in collaboration with the GM.
- Responsible for leadership in all matters in relation to safety and protection in the hotel.
- Budget coordination, creation, control operations.
- Cost control, sales optimization through promotional activities.
- Development and constant monitoring of all security-relevant measures and facilities especially fire protection and rules of conduct in emergency situations, taking into account the current requirements by authorities and legislation.
- Achieve or exceed budget, ensuring and permanently improving quality standards and optimizing work processes in the operational area.
- Quality monitoring of all public and non-public spaces.
- Monitor technical condition of the departments.
- Initiate cross-cutting projects.
- Obligation to own personal and professional training.
- Acquire manager on duty services during the week and on weekends.
es and tasks can be added at any time according to the needs of the business and of the hotel.
Application Deadline September 30, 2025 Department Hotel Management Employment Type Permanent - Full Time Location China - Hangzhou Workplace type Onsite Compensation ¥35,000 - ¥40,000 / month
Key Responsibilities
- The Executive Assistant Manager is responsible for the coordination of all departments, to ensure a smooth course of daily business including the aspect of profitability, quality- insurance as well as quality-improvement, communication and staff leadership. During the absence of the General Manager he is responsible to substitute him. He is responsible for the development and realization of projects and concepts within the team.
About Kempinski Hotel Hangzhou
Inspired by the journeys of the Grand Canal and richness of tea, Kempinski Hotel Hangzhou presents an exclusive lifestyle destination defined by signature restaurants, exceptional spaces, designs and gastronomic craftsmanship.The hotel is centrally located in a large shopping, residential and office complex along the Grand Canal and next to numerous historical blocks, museums and the Gongchen Bridge.
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Our Hiring Process
Stage 3:
Hiring Manager Interview
Stage 4:
Job Offer
Stage 1:
Application Review
Stage 2:
HR interview
Stage 4:
Job Offer
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