返回查询:Product Digital / 上海

Job Summary
Strategy

  • According to the bank's strategy, establish a digital product sales channel, including but not limited to online manual, SMS outreach, and online trading platforms.
  • Launch products which is suitable for online platforms, including but not limited to public funds and WMP.
  • Design promotional copy for the product, marketing materials, and sales script for product promotion.
  • Establish and implement the effective product features and benefits to grow NNS, AUM and customer base and revenue opportunity
  • Keep improving and sustaining Customer Satisfaction at world class level
  • Live the SCB Value
  • Ensure Compliance discipline within all plans and execution process.
  • To comply with their respective Money Laundering Prevention Procedures and be alert at all times to unusual or possibly suspicious customer activity, and should report any suspicious activity to the respective Unit Money Laundering Prevention Officer and line manager as well as directly to the Country MLPO in urgent or exceptional circumstances

Business

  • By establishing digital sales channels and business models to increase business revenue, NNS, AUM growth and customer base growth.
  • Identify and onboard suitable product for digital sales channels, including but not limited CMF and WMP.
  • Understand markets trends and discover suitable products to expand product lines and meet various customer needs in digital sales channels.
  • Prepare product marketing plan and material for business driven.
  • Improve sales process and relevant digital tools, ensure smooth client journey and good customer experience.
  • Design the sales scorecard to ensure the effective of digital sales model.
  • Drive sales personnel from various channels to participate in investment product business by providing training

Key Responsibilities
Processes

  • Re-engineer product operation working flow
  • Develop, renew and obtain approval for responsible Product Programmes
  • Establish new Product Process and procedures have it documented in the Procedural Manual
  • Guide the development and implementation of the Product System
  • Ensure that product specifications and processes are built in compliance with Regulatory and Group compliance
  • To conduct product training to internal sales staff.
  • To work with the Marketing team to develop and re-define product marketing

People & Talent

  • Decision Quality: Making good and timely decisions that keep the organisation moving forward.
  • Develops Talent: Developing people to meet both their career goals and the organisation's goals.
  • Drives Vision & Purpose: Painting a compelling picture of the vision and strategy that motivates others to action.
  • Gives Clarity and Guidance: Providing direction, delegating and removing obstacles to get work done.

Risk Management

  • Properly perform the duties on management and ensure the effectiveness of internal control.
  • Be responsible for regulatory failure or risks arising from or in connection of the event over which the employee has the duties of management and /or leadership.
  • Be responsible for significant losses due to failure of effectiveness of internal control.

Governance

  • Ensure the working quality and conduct with compliance.
  • Familiar and follow up the local regulator's policy and requirement, and ensure the MF sales activity and product development should meet the internal and external requirements.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders

  • CFCC
  • OR
  • WSO
  • Legal
  • Marketing
  • Segments
  • Client Journey
  • CIO
  • P&P
  • CCC

Qualifications

  • Licenses: Amac License For Fund Practitioners

Skills And Experience

  • English
  • Banking Products and Services Development
  • Product Development Strategy
  • Customer/Market focus
  • Regulatory Environment - Financial Services

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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