We're seeking an exceptional and experienced Industry Subject Matter Expert (ISME) – Retail to drive growth and strengthen DP World's presence in the Greater China retail market. In this role, you will bring deep industry knowledge to identify, secure, and retain key customers within the Retail vertical, helping shape tailored, end-to-end supply chain solutions that deliver real business impact.
You will play a pivotal role in high-value sales engagements, translating technical capabilities into practical, customer-centric solutions. Beyond driving commercial success, you will act as a thought leader — representing DP World at industry events, sharing market insights, and contributing to trade marketing and social media initiatives to position DP World as a trusted, innovative partner for the Retail sector.
Key Accountabilities
- Design and innovate
Retail vertical supply chain solutions
, delivering tailored products that address the unique needs of Beneficial Cargo Owners (BCOs). - Partner with Commercial Key Account Management and Sales teams to create tailored supply chain solutions for Retail customers.
- Collaborate with Solutions Engineers to design, build, and operationalize new supply chain offerings.
- Engage with relevant industry groups, forums, and key supply chain stakeholders to strengthen DP World's market presence.
- Identify and qualify potential Retail customers, generating strategic leads and opportunities for the Sales team.
- Oversee the implementation and performance of Retail vertical solutions, solving challenges to ensure delivery success.
- Work with Marketing and Sales teams to develop go-to-market strategies, pricing models, sales tools, and impactful campaigns for the Retail sector.
Qualifications, Skills and Experience
- Bachelor's degree in Business, Commerce, Supply Chain, or related field (or equivalent experience).
- Proven years' experience in the Retail vertical or related trade sectors.
- Strong background in freight forwarding and/or supply chain management roles.
- A blend of technical knowledge, commercial acumen, and project management skills.
- Strong presentation skills and the ability to simplify complex technical concepts for customers and stakeholders.
- Excellent consultative selling and relationship management capabilities.
- Proven skills in customer pipeline planning and business development.
- Excellent communication, negotiation, and problem-solving abilities.
- Demonstrated leadership and collaboration skills with the ability to influence cross-functional teams.
- Process-driven, proactive, and able to manage multiple priorities while staying organized and effective under pressure.
Note
: The job title in the advertisement serves the purpose of attracting talent and advertising the position.
Equal Employment Opportunity (EEO)
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Disclaimer
:
There may be fraudulent job offers and recruitment schemes on social media and job boards or communicated by unsolicited emails. DP World will never request any payment or sensitive financial information from job applicants. To explore genuine career opportunities with DP World, please apply only through our official careers page or trusted platforms like LinkedIn, where we are a verified employer.