Associate Communications Manager

Welcome to KONE We are a diverse team of over 60,000 employees, enabling safe, sustainable, and effortless people flow for billions of city dwellers every day. Innovating together across everything we do, we show the way for the good of our planet and its people. Here, you are welcomed as you are, your courage is celebrated, and your impact rewarded. Grounded by our strong roots stretching back over a century, our exciting journey continues – join us and let's shape the future of cities together

Position Overview
We are seeking an
Associate Communications Manager
with a strong focus on
content creation and social media operations
. This role requires excellent planning capabilities to design and execute a content strategy that balances
internal priorities
with
external hot topics
. The ideal candidate will drive social media performance, explore new digital touchpoints to support business growth, and strengthen the company's brand presence through
compelling, visually engaging storytelling
. The role also includes managing
ad hoc communications projects
as needed.

Key Responsibilities
Content Strategy & Planning

• Develop and execute a structured content plan with a rolling calendar, integrating internal priorities and external trends.
• Create and adapt high-quality content across multiple formats (articles, graphics, videos, campaigns) and channels (internal and external), using innovative storytelling techniques to engage and inspire audiences.
• Monitor industry and social hot topics, translating them into engaging, shareable communications.
• Identify and explore cross-industry collaborations and KOL partnership opportunities to amplify brand presence on social media.
• Define KPIs and reporting mechanisms to evaluate content and channel performance, providing actionable insights for continuous improvement.

Social Media & Channel Operations

• Manage and grow the company's social media ecosystem (internal and external), with a strong focus on content performance and engagement metrics.
• Establish social media guidelines to ensure alignment and synergy across platforms.
• Identify and pilot new social touchpoints, both internal and external, to boost employee engagement, support business growth, and enhance brand relevance.

Branding & Visual Impact

• Ensure content is visually appealing and consistent across formats, channels, and campaigns, reinforcing brand identity and maximizing audience impact.
• Introduce innovative content formats (graphics, H5, short videos, interactive campaigns) to expand reach and drive engagement.
• Collaborate with designers, video teams, and external vendors to deliver high-quality, timely, and cohesive outputs.

Business Partnership & Global Collaboration

• Serve as a strategic business partner to corporate functions, identifying communications opportunities for both internal and external audiences.
• Collaborate closely with the global communications team to ensure message consistency, effective localization, and alignment across initiatives.

Qualifications

• Bachelor's degree or above in Communications, Journalism, Visual Design, Marketing, or a related field preferred.
• 5–6 years of experience in corporate communications or social media; experience on both in-house and agency sides is a plus.
• Familiarity with mainstream social media platforms, internal communication channels, and digital tools, with strong content planning and execution skills.
• Experience collaborating with external KOLs, with the ability to identify hot topics and develop engaging social campaigns.
• Experience in employee engagement, including designing and executing internal communication initiatives that drive participation and engagement.
• Strong visual and creative sense, with proficiency in or the ability to work with tools such as Photoshop, Premiere, and Canva.
• Deep understanding of new media and social media trends, with the ability to apply creativity to enhance communication impact.
• Excellent writing and editing skills, with fluent communication in both Chinese and English.
• Results-driven, with strong project management and cross-functional coordination skills.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
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