该职位来源于猎聘 I. Purpose of Position
Responsible for selling service products, especially service contract products to new service customers in the aftermarket. II. Key Responsibilities
- Achieve annual service contract product goals established by the company through strategic planning and tactical implementation to promote service products to new service customers in the aftermarket. 通过战略规划和战术实施,向售后市场的新服务客户推广服务产品,以实现公司制定的年度服务合同产品目标
- Lead outbound calling for service and training products from various mediums focused on finding new service customers.
接听外部咨询(服务和培训产品)电话,专注于寻找新的服务客户。
- Populate new customer information in SFDC and apply regular funnel management in SFDC to demonstrate the quality of the funnel, activity plans, and command of the account base. 在SFDC中填写新客户信息,并在SFDC中进行定期更新,管理SFDC客户。
- Engage customers via phone/email, site visits to provide quotations, cross-selling, up-selling.
通过电话/电子邮件或现场客户拜访吸引客户,提供报价,交叉销售,追加销售。
- Demonstrate effective value selling skills and product/service understanding to uncover customer needs to position an appropriate solution.
通过价值销售技巧和对产品/服务的有效理解,以发现客户需求并提供合适的解决方案。
- Proactively partner and communicate with internal teams, e.g. AE, Sales and Marketing to ensure customer satisfaction and close business. 积极与内部团队合作和沟通,如应用工程师部门,销售部门和市场部门,以确保客户满意度和完成销售业绩。 III. Background and Skill
- At least 3-year experience in providing color instrument e.g. spectrophotometer, lighting booth services to customers in Textile and Print Package markets (X-Rite instrument service experience is preferred) 3年以上为纺织,印刷包装行业客户提供颜色测量设备如分光光度仪,标准光源箱维修服务经验(有爱色丽仪器维修服务经验优先)
- University degree or Higher diploma in the technical field or apprenticeship in the technical area 大学本科或以上学历,工科背景
- Proven interpersonal communication (telephone, social medial skills etc.) for frequent contact with internal and external customers. 良好的人际沟通能力(电话,社交媒体技巧等),能够与内部和外部客户保持联系。
- Workable oral and written English. 基本的英语口语和书面表达能力。
- Proficiency with computers, including data entry, spreadsheets, and word processing. 熟练使用计算机,包括数据录入,电子表格和文字处理。
- Computer proficiency in MS Office Software including Word, Excel and PowerPoint 熟练使用Office办公软件,包括Word, Excel和PowerPoint
- High degree of motivation, goal driven, self-starter. 高度的积极性,目标驱动,自我激励。