该职位来源于猎聘 工作职责:
- Be responsible for the assigned customer accounts, manage customer orders: proceed customer purchase orders, interface with customers and transfer customer reschedule in/ out requirement to supply chain. Following up with internal logistical team on the shipment
- Assist Financial team on the payment chasing.
- Interface with Market team on customer's RFQ , maintain the formal quotation in system for track .
- Deal with customer sample application and follow up the new business opportunity ,
- take action on customers' complaints about delivery, quality and other issues within 12hours.
- Improve continually customers' satisfaction per work closely with customer and internal team.
- Do monthly booking and revenue forecast and track it closely to achieve the target .
- Provide assistance when other CSRs take leave. 岗位要求:
- Must abide by all Health and Safety Rules and have demonstrated commitment to good housekeeping/organizational practices.
- Responsible for compliance to company standards.
- Maintain good working relationships with others.
- Strive for continuous improvement in all aspects of the work environment, this includes active participation in company committees, project teams and relevant job training
- Commit to your self-development goals as discussed with your supervisor and attend all company-sponsored training.
- Bachelor or above
- 4years above with Customer service experience.
- Fluent in both of written and spoken English.
- Good Computer skill.