At Fictiv, we're inspired every day by our customers and teammates.
Impact in this Role
The ideal SQE candidate shares our love of details, commitment to high standards of design, and drive for perfection. Your role will be vital to ensuring the happiness of our customers by touching on multiple areas of our quality control process. You'll be handling the next generation of hardware every day, and will be responsible for a significant part for the success of our customer's projects.
You will report to the [Feidi SQE Lead].
What You'll Be Doing (Main job responsibilities)
- Coordinate with Fictiv Sourcing team identifying and on boarding new MP (Manufacturing Partner)
- Work with cross-functional teams and Manufacturing Partners to ensure the good quality of the products sourced in Dongguan or nearby regions
- Mainly CNC project quality assurance . May extend work scope to injection molding/3D printing/Die casting/sheet metal/compress molding Project quality assurance
- Ensure MP deliver very urgent level project with On Time In Full performance>**% through
- MP selection and qualification
- MP quality management system improvement
- MP project review
- MP process control
- MP out-going inspection
- IF (in full) failure Corrective Action Report
- On site inspection to the heavy part, QC non metrology capability part or other projects specified.
- Customer complaint handling
- Contributing to the Fictiv platform also processes continuously improving.
- Work with US team and MP to address quality issues raised from US and improve customer satisfaction.
- Support and back up other SQEs when necessary.
- Other tasks assigned by SQE lead. e.g. inspection process optimization, potential MP assessment, etc.
Qualifications and traits:
- Mechanical Engineer background preferred
- With 10+ years quality engineer or supplier quality engineer experience and cross-functional collaboration in the CNC industry. With rich experience of :
- CNC programming and CNC machining operations
- CNC parts inspection (dimension, cosmetic etc.)
- CNC production process control
- Good experience of Corrective Action Report analysis and continuous improvement of CNC
- Possess great attention to detail and also projects the big picture.
- Excellent knowledge about quality tools and quality system like ISO9001
- Good understanding about GD&T
- Ability of problem solving
- Strong ability to resolve conflicts and drive collaborative solutions.
- Excellent communicator, strong sense of responsibility
- Work independently in the manufacturing site to ensure project success.
- Fluent in English, experienced in liaising with US teams. Transitioned from SQE to CQE role.
(note: this position is based in Dongguan/Shenzhen City)