**Job Title:** Human Resources & Administration Director
**Location:** Shanghai, CHINA
**Reports to:** Group COO
**Mission**Lead the strategic and operational integration of Human Resources and Administrative functions to drive organizational excellence at ICCF China. As a hands-on leader, you will oversee HR initiatives and administrative operations, ensuring alignment with business goals while fostering a culture of efficiency, innovation, and compliance.
**Key Responsibilities**
**1. Strategic HR & Organizational Development:**
Develop and execute the People strategy, aligning HR programs with ICICLE's business objectives.
Partner with executives on organizational design, workforce planning, and global expansion (e.g., new stores, Asian international market entry).
Drive sustainability initiatives aligned with the Group's values and integrate best practices across regions.
**2. Talent Management & Development:**
Attract and retain top talent through innovative recruitment and retention strategies.
Design and implement learning programs to upskill employees and build leadership pipelines.
**3. Employee Experience & Compliance:**
Oversee competitive compensation, benefits, and wellness programs.
Ensure compliance with labor laws, health/safety regulations, and ethical standards.
Manage employee relations, including conflict resolution and disciplinary actions.
**4. Administrative Operations Management:**
**Office & Facilities Management:** Supervise daily office operations, including facility maintenance, security, and workspace optimization.
**Vendor & Procurement Oversight:** Negotiate contracts with suppliers (e.g., IT, office supplies), ensuring cost-effectiveness and service quality.
**Budget & Cost Control:** Manage HR and administrative budgets, monitor expenses, and implement cost-saving measures.
**Policy Development:** Establish and update administrative policies (e.g., travel, procurement) to streamline operations.
**Cross-Department Coordination:** Collaborate with IT, Legal, and Finance teams to support organizational needs.
**Health & Safety Compliance:** Ensure adherence to workplace safety standards and lead emergency response planning.
**5. Operational Excellence:**
Optimize HR and administrative workflows through technology adoption (e.g., HRIS, automation tools).
Maintain accurate records, generate analytics, and report on HR/administrative KPIs.
**Candidate Profile**
**Education:**
- Master's degree in human resources, Business Administration, Law, or related field.
**Languages:**
- Fluent in Chinese & English (written and spoken), French is a plus .
**Experience:**
10+ years of leadership experience in HR **and administration**, preferably in multinational company.
Proven expertise in managing HR functions **alongside administrative operations** (facilities, procurement, budgeting).
Track record in leading cross-functional projects.
**Key Competencies:**
**Strategic Vision:** Ability to align HR and administrative strategies with business growth.
**Operational Agility:** Expertise in optimizing office workflows and managing multi-site operations.
**Vendor & Budget Management:** Strong negotiation skills and financial acumen.
**Cultural Sensitivity:** Experience bridging diverse teams in global environments.
**Crisis Management:** Proficiency in health/safety protocols and risk mitigation.
**Personal Attributes:**
Diplomatic, pragmatic, and solutions-oriented.
Exceptional communicator with adaptability across all organizational levels.
Autonomous, detail-driven, and capable of balancing multiple priorities.