About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Rising above the heart of the central business district and steps from shopping and historic neighbourhoods, Four Seasons Hotel Tianjin offers 259 elegant guest rooms and suites, five spectacular dining options, a luxurious spa and state-of-the-art fitness centre plus sky-lit indoor pool, as well as the extraordinary event spaces including two fabulous ballrooms. Business travellers will appreciate the Executive Club Lounge, while couples and families enjoying a getaway weekend will delight in the thoughtful services and exceptional amenities for which Four Seasons is recognized the world over.
About the location
Rising above the heart of the central business district and surrounded by architectural reminders of the city's fascinating east-meets-west history, Four Seasons Hotel Tianjin brings a world-class experience to this international port city – the gateway to North China. With cosmopolitan flair and inimitable style, Four Seasons Hotel Tianjin confidently delivers the perfect Four Seasons experience, from spectacular dining in one of our flagship restaurants to restorative treatments in our world-class spa. Spacious, beautifully designed event spaces combine with gourmet cuisine from our savvy international team of chefs to create unforgettable events and occasions, while our oversized guest rooms overlook Tianjin's most vibrant commercial areas, putting all the excitement and convenience of the city at your feet. now we're looking for you with great passionate and real hospitality
About The Role
- Be responsible for all mise-en-place and setups as instructed by your superior in a sense that reflects the highest standards of the hotel.
- Serve or assist in serving items to guests according to the departmental service flow and standards.
- Provide a complete and satisfying experience to all guests in accordance to the service flow and hotel's standard.
- Clean and tidy up your workstation assigned.
- You are responsible for all reservations and ensure correct guest profile information are recorded in a proper way.
- Carry out weekly scheduled tasks as assigned by your superior.
- To attend appointed training session punctually.
- Well study and comply with all the Four Seasons Work Rules and Standards refer to staff hand book.
What You Will Do
- To assist Supervisor in their tasks as well as your subordinates, if they need help.
- To report duty in a punctual and well-groomed manners in accordance to the hotel's standards.
- To execute other job-related duties as instructed by your superior.
- To arrange all bookings in accordance to guest requirements and operation priority.
- To ensure cleanliness of public space, contacting housekeeping, engineering as necessary.
- To respond properly in any hotel emergency or safety situation.
What You Bring
- Efficiency in your work, to be honest to the guests, superior and colleagues.
- Have a good attitude and be willing to learn.
- To have a basic understanding of English and Chinese language.
What We Offer
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
Schedule & Hours
Flexible.
You will adhere to the working hours of Four Seasons Hotel Tianjin and will follow the government regulation. Combined with the nature of your position, you will be subjected to the Comprehensive Working Hour System.
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