该职位来源于猎聘 JOB SUMMARY Itinerary arrangement:
- Familiar with the family's large and small affairs and co-ordinate the arrangements, such as catering arrangements, accommodation arrangements, procurement and equipment maintenance and other matters.
- Responsible for the general arrangement of the daily activities of the Senior Executive and personnel management.
- Draft itineraries for the Senior Executive and family, incorporating their preference, interests and personal requirements.
- Communicate the itinerary to relative team members in advance to ensure smooth coordination and execution of the activities.
- Ensure that all promised service levels and experience are fulfilled as per the requirement/standard. Team work
- Collaborate close with other Assistants to ensure flawless execution and delivery of the service promise.
- Coordinator and communicate any update or change to the itinerary to relevant person promptly.
- Regularly liaise with other Assistants and team member to address any challenges and ensure seamless arrangement Team management
- Plan and review the duty roster of the team member based on the itinerary of the Senior Executive and family. Updated the roster based the itinerary changed.
- Assign the tasks to the team members and monitoring the progress, ensure all tasks are completed on time and meet the standard / requirement.
- Monitoring and assessing the performance of the team members to identify areas for improvement and implement the training program if needed
- Have regular feedback with team members to ensure their performance is up to standard / requirement. Others
- Management of household service personnel (cooks, nannies, drivers, etc.), including attendance, work arrangement and supervision and inspection.
- Daily Purchase & courier handling, inventory and store arrangement.
- Planning and coordinating personalized, including booking air tickets and hotels, planning travel routes, handling visa, transportation and other related matters.
- Assist in arranging private social activities, such as parties, banquets, etc., responsible for venue booking, guest invitation, process planning and on-site coordination.
- Other tasks assigned by supervisor. JOB SPECIFICATIONS/ REQUIREMENTS
- Bachelor's degree with major in hospitality management.
- At least 10 years' experience in hospitality as Personal Host or high-end Personal Assistant is preferred.
- At least 3 years in a management role, with excellent team management and leadership skills, able to manage the daily operation of multiple team members.
- Excellent organizational and decision-making skills, able to manage multiple projects and tasks in a high-pressure environment.
- Outgoing personality, calm, careful and considerate, strong sense of responsibility, high confidentiality, excellent communication, coordination and co-ordination skills.
- Fluent in written and spoken English, with efficient remote communication skills.
- Proficient in Microsoft Word and other relevant office applications
- Flexibility to work irregular hours and weekends, willing for travelling.