Job Title
TPD Service Planner
Job Description
Your role:
- Lead the development of SKU range build up and oversee the creation and identification of product coding.
- Prepare Technical Product Documentation (TPD), including Engineering Bills of Materials (BOM) and configuration management.
- Collaborate with the project development team to create service engineering BOMs, ensuring service parts and manuals are available for customers and service centers.
- Develop service-related assets such as product photos and instructional videos for customer support.
- Work closely with the project team to define service strategies and establish BOM structures.
- Provide expert guidance to project team members on processes, tools, and procedures, offering practical solutions as needed.
- Support Integral Project Leads in the creation and maintenance of comprehensive project plans.
- Carry out additional administrative tasks as assigned, including training coordination and employee account management.
You're the right fit if:
- A Bachelor's degree in a relevant field such as Business, Information Technology, Science, or Engineering.
- Minimum of 3 years' proven experience in technical product documentation, service planning, or related roles within R&D functions. Candidates with strong technical, data, or reporting expertise who have served as assistants to R&D/Engineering leadership will also be considered.
- Hands-on experience with enterprise systems including SAP, Accolade, Windchill, and Planisware.
- Strong analytical mindset and computational thinking skills, with the ability to interpret data and make informed decisions.
- Proficiency in creating product assets such as documentation, visuals, and service materials.
- Process-oriented approach with solid knowledge of reporting systems and statistical analysis.
- Familiarity with various project documentation platforms and systems.
- Excellent communication skills, both verbal and written.
- Quick learner with the ability to master new software tools; advanced proficiency in Microsoft Office.
- Fluency in English and Chinese (written and spoken).
How We Work Together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 4 days per week.
Onsite roles require full-time presence in the company's facilities.
Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.