工作职责:
POSITION GOALS
FM will be responsible for managing all aspects of the facility/property management service delivery system on the client project; primarily Asset Management and Operations.
In this capacity;the SFM is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets;short and long-term regional projects;operations and maintenance;interface with senior managers in client real estate / Facility team and business units;coordination with other key managers within the client alliance partner organizations and customer satisfaction.
Duties & Responsibilities
- Provide the leadership to the Facility Management team at the client site
- The single point of Management Control for FM at the site.
- In consultation and collaboration with JLL Business Delivery Manager (BDM) oversee the operation;staffing;performance and development of the Facilities Management service delivery staff.
- Ensure client satisfaction with the client Facility/Property Management team by providing a seamless interface into the client's real estate organization.
- Demonstrate leadership;responsiveness and creativity.
- Understand the Facilities Management scope for the client assigned and develop client specific processes and procedures in consultation with BDM and ensure implementation and compliance of the processes.
- Oversee the development and management of the capital and expense budgets.
- Support the Client in the implementation of short and long-term projects for the client project.
- Develop and implement the annual management plan; accomplish key performance indicators as identified by client.
- Oversee compilation and deliver the appropriate monthly/quarterly/annual reporting for the client.
- Coordinate discussions with each direct report regarding goal setting;performance reviews;and career development planning and incentive/salary administration.
- Ensure compliance with Jones Lang LaSalle audit standards.
KEY PERFORMANCE MEASURES
- Client Satisfaction
- Level of communication within the organization and with the client.
- Continuous improvement in the following
- Morale and satisfaction of employees under management
- Improvement and savings initiatives for the client as well as Jones Lang LaSalle
- Identification of more business opportunities for Jones Lang LaSalle with the client.
General Requirements
- A university degree or professional qualification in engineering;real estate or facility management
- Over 7 years practical experience in property or facility management
- Ability to think laterally and deliver innovative solutions
- Strong leadership;people and communication skills
- Excellent command of spoken and written English and Mandarin Chinese
任职条件:
Same as above